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Terms and Conditions

 


Terms and Conditions

RimaScents Fragrance Store
Last Updated: November 4, 2025

Welcome to RimaScents Fragrance Store. By accessing or purchasing from our website, social media platforms, retail outlets, or any other sales channel operated by RimaScents, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services or purchasing our products.

1. General Information

  • Business Name: RimaScents Fragrance Store
     
  • Products Offered: Fragrances, body lotions, candles, essential oils, body sprays, diffuser oils, and related accessories.
     
  • By purchasing from RimaScents, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.
     

2. Product Information & Use

  • All products are intended for external use only. Do not ingest.
     
  • Avoid contact with eyes, broken skin, or sensitive areas.
     
  • Essential oils must be diluted before skin application unless specified as skin-safe.
     
  • Always perform a patch test before full use. Stop use immediately if irritation occurs.
     
  • Candles should never be left unattended, kept away from children, pets, fabric, or flammable materials.
     

3. Allergies & Sensitivities

  • Customers are responsible for reviewing product ingredient lists for potential allergens.
     
  • RimaScents is not liable for allergic reactions, skin sensitivities, or misuse of products.
     
  • If you are pregnant, nursing, or have a medical condition, consult a healthcare provider before using essential oils or scented products.
     

4. Orders & Payments

  • We accept major credit/debit cards, PayPal, Cash App, Zelle, and other payment methods listed at checkout.
     
  • All orders are subject to payment verification and availability of stock.
     
  • Prices are listed in USD and may change without prior notice.
     

5. Shipping & Delivery

  • Processing time is typically 3–7 business days, excluding weekends and holidays.
     
  • Shipping times vary based on location and carrier. Delays due to postal services, customs, weather, or unforeseen circumstances are not the responsibility of RimaScents.
     
  • Customers are responsible for providing accurate shipping addresses. RimaScents is not responsible for packages delivered to incorrect addresses.
     

6. Returns, Refunds & Exchanges

To ensure product safety and hygiene standards:

  • All sales are final on fragrances, essential oils, lotions, and body care products.
     
  • Damaged or incorrect orders must be reported within 3 days of delivery with photo or video proof.
     
  • Eligible refunds or replacements are issued at the discretion of RimaScents.
     

7. Intellectual Property

  • All logos, product names, descriptions, designs, images, and website content are the intellectual property of RimaScents Fragrance Store.
     
  • No content may be copied, reproduced, or distributed without prior written permission.
     

8. Limitation of Liability

  • RimaScents is not responsible for:
     
    • Improper use or storage of products.
       
    • Allergic reactions, burns, staining, or damage caused by misuse (candles, oils, etc.).
       
    • Loss, theft, or damage during shipping by third-party carriers.
       
  • To the maximum extent permitted by law, RimaScents disclaims all warranties (express or implied), including fitness for a particular purpose.
     

9. Privacy Policy

  • Personal information collected during orders (name, address, email, payment details) is used only to fulfill purchases and provide customer service.
     
  • We do not sell or share personal information with third parties, except as needed for payment processing or shipping.
     

10. Changes to Terms & Conditions

RimaScents reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services after updates means you accept the revised terms.


11. Contact Information

For questions, concerns, or support, contact us at:
Email:  hellorimascents@gmail.com
Phone: 8457186036
Instagram/Facebook: @RimaScents

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Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details

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